tarek elhussieni
dubai
Overview
5
5
years of professional experience
Work history
Captain Waiter
st regis downtown dubai
Dubai
2020.10 - Current
- Delivered quality service by providing warm and welcoming environment.
- Organised seating for groups and guests with special needs.
- Processed payments and reduced customer wait times.
- Managed new and existing reservations using computer software or applications.
- Upsold sides and beverages to increase restaurant revenue.
- Trained and supervised wait staff to maintain first-class customer service standards.
- Served food to guests at proper temperatures by bringing items to table immediately.
- Prepared cutlery and napkins to pristine standards.
- Encouraged repeat business by presenting clean and welcoming dining environment.
- Followed checklists for shift start and end to help with smooth transitions.
- Coordinated inventory and restocked condiments and consumables.
- Covered large parties and events, anticipating planning and staffing needs.
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
Waiter
riitz carlton difc dubai
dubai
2019.01 - 2020.09
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
Commercial Secondary Certificate - sales and marketing
high secondary school
mansoura 09/2010 - 05/2013
Skills
- Restaurant stock control
- Table service
- Dish quality control
- Alcohol and smoking laws
- Food allergy knowledge
- Health and safety protocol
- Section coordination
- Tableside service
- Hospitality expertise
- High energy
- Wine knowledge
- Restaurant administration
- Reservation management
- Rota coordination
- Cash handling expert
- Team management
Languages
English
Upper intermediate
Timeline
Captain Waiter
st regis downtown dubai
2020.10 - Current
Waiter
riitz carlton difc dubai
2019.01 - 2020.09
Commercial Secondary Certificate - sales and marketing
high secondary school
09/2010 - 05/2013