VERONICA WAGUTHI WAIGWA
Dubai
Summary
As a Knowledgeable Branch Sales Cum Admin , I am committed to enhancing the efficiency of file management systems , reducing superfluous storage , and ensuring the security of sensitive information . My expertise lies in meticulously verifying documents , thoroughly researching any issues that arise , and deploying impactful solutions to streamline operations . My dedication to procedural improvement is matched only by my ability to effectively resolve problems and implement practical effective strategies .
Overview
8
8
years of professional experience
Work History
SALES ASSISTANT
La Senza - Mall of Emirates( Dubai))
Dubai
09.2023 - Current
- Maintained an awareness of all promotions and advertisements
- Assist the sales Team in achieving monthly and quarterly targets
- Process customer transactions accurately and efficiently
- Assist in processing and replenishing merchandise and monitoring out of stock
- Assist in floor moves, merchandising display maintenance and housekeeping BOH
- Help customer in locating merchandise
- Ensure high levels of customer satisfaction through excellent sales service
- Assist in competing with price changes in the department.
- Communicate customer request with the management
- Any other tasks, as assigned from time to time by the management.
ADMINISTRATIVE ASSISTANT
Majid al Futtaim - Carrefour Hypermarket
Dubai
03.2021 - 08.2023
- Perform Daily task such as extracting the Daily Sales of the store from the B.O
- Supporting other Section including Customer Service and Business Cycle
- Updating and scheduling meetings for General manager
- Preparing Depreciation file and sending to the concern managers
- Daily and monthly follow up of Store Fees as per the budget of each department
- Scanning and sending to Head Office all the invoices and good receiving voucher that received from the receiving department
- Performing monthly inventories for all the sections
- Preparing monthly reports to be send in Head office
- Reconcile all the internal sales, petty cash and track bank deposit and payments
- Attending the Monthly spot check in cashier's office
- Met schedule using excellent planning and coordination skills
ADMINISTRATIVE ASSISTANT
Kenyatta International Convention Centre
Nairobi
10.2017 - 10.2019
- Doing administrative and clerical tasks (such as scanning or printing)
- Preparing and editing letters, reports, memos, and emails
- Secretary to the Planning and coordination Manager
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Covering reception as a customer service agent
Finance Internship
Kenyatta International Convention Centre
Nairobi
07.2017 - 09.2017
- Assisting in processing receipts and updating vendor accounts
- Assisting in clients service, handling bank deposits
- Assisting in updating monthly revenue reports, creating tax invoices and payments vouchers
- Assisting in updating and preparing the debtors report
- Assisting in reconciling EFT payments to the cash receipt records books and depositing money to the bank
Education
Degree in Bachelor of Commerce - Finance
University of Nairobi
Nairobi, Kenya12-2018
Certificate of Secondary Education -
St Clare of Assisi High School
Kenya11-2014
Skills
- Customer Service Orientation
- Employee Training and development
- Organization and efficiency
- Meeting logs management
- Administrative operations
- Invoice organization
- Overseeing office activities
- Documentation and reporting
Accomplishments
- Spark of the Month at Carrefour Hypermarket in September 2022
- GHP Food and Safety Staff Award (Ajman Public Health Program)
- Certificate of Course completion in Statistical Package for the Social Sciences
- Certificate of Course completion in Administrative Assistant by Curse Institute
Timeline
SALES ASSISTANT
La Senza - Mall of Emirates( Dubai))
09.2023 - Current
ADMINISTRATIVE ASSISTANT
Majid al Futtaim - Carrefour Hypermarket
03.2021 - 08.2023
ADMINISTRATIVE ASSISTANT
Kenyatta International Convention Centre
10.2017 - 10.2019
Finance Internship
Kenyatta International Convention Centre
07.2017 - 09.2017
Degree in Bachelor of Commerce - Finance
University of Nairobi
Certificate of Secondary Education -
St Clare of Assisi High School
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