Hi, I’m
Lorenzo Miguel Francisco
Dubai,UAE
Summary
Focused Accounts Receivable Accountant with experience supporting financial operations for smooth company cash flow. Resolved issues quickly through helpful, productive staff and customer communications. Kept accurate, up-to-date reports for reliable reference and planning. Organized professional with meticulous attention to detail. Proven success adapting to different procedures while adhering to company standards. Background in maintaining financial records and meeting strict deadlines. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Disciplined Accounts Receivable Supervisor with [5] years of experience in financial roles. Outstanding knowledge of Accounts Receivable. Maximizes department productivity while maintaining clear communication with associates and clients.
Overview
5
years of professional experience
4
years of post-secondary education
Work History
InterContinental Hotels Group Dubai Festival City, Dubai, UAE
Cluster Accounts Receivable Supervisor
2022.04 - Current (2 years & 5 months)
Job overview
- Addressed billing enquiries to correct errors and answer questions.
- Handled account payments and provided information regarding outstanding balances.
- Entered transactions into internal databases.
- Interpreted and applied accounting policies, rules and regulations to confirm compliance with applicable standards.
- Processed customer refunds and adjustments with high degree of accuracy.
- Established credit limits for new and existing customers, performing credit checks to minimize risk of debt.
- Followed up on past due accounts to collect outstanding balances.
- Addressed billing enquiries to correct errors and answer questions.
- Verified accuracy of billing data, correcting any identified errors.
- Monitored outstanding invoices and performed collections duties.
InterContinental Hotels Group Dubai Festival City, Dubai, UAE
Accounts Receivable Officer
2019.11 - 2022.04 (2 years & 5 months)
Job overview
- Compiled budget reports, financial spreadsheets and organizational charts to support business governance.
- Collected data to complete detailed financial reports for stakeholders and management.
- Addressed billing enquiries to correct errors and answer questions.
- Leveraged Sage functionality to streamline accounting processes.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Interpreted and applied accounting policies, rules and regulations to confirm compliance with applicable standards.
- Evaluated employee expense reports and verified accuracy.
- Processed customer refunds and adjustments with high degree of accuracy.
- Handled account payments and provided information regarding outstanding balances.
InterContinental Hotels Group, Dubai, UAE
Night Auditor - Intern
2018.09 - 2019.11 (1 year & 2 months)
Job overview
- Reviewed checklist on a daily basis and planned shift accordingly.
- Monitored facility security for guest and personnel safety.
- Provided hotel guests with information on the property, including the casino, gift shop, restaurants, pool/spa and fitness centre.
- Checked hotel guests in and out in a professional and friendly manner.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Performed nightly updates to room charges and rates.
- Attended mandatory staff meetings and brought issues to the attention of senior management.
- Efficiently resolved guest complaints and ensured that issues were addressed promptly.
- Documented accounts and logs throughout shift to keep up with all requirements.
- Balanced hotel accounts and resolved discrepancies.
Education
De La Salle Lipa , Philippines
Bachelor of Science from Business Administration Major in Financial Management
2015.09 - 2019.04 (3 years & 7 months)
Skills
- Billing statements
- SAP
- Bank account reconciliation
- Accounts Receivable (AR)
- Invoice matching
- Credit notes
- Aged debt reporting
Languages
English
Fluent
Tagalog
Native
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Timeline
Cluster Accounts Receivable Supervisor
InterContinental Hotels Group Dubai Festival City
2022.04 - Current (2 years & 5 months)
Accounts Receivable Officer
InterContinental Hotels Group Dubai Festival City
2019.11 - 2022.04 (2 years & 5 months)
Night Auditor - Intern
InterContinental Hotels Group
2018.09 - 2019.11 (1 year & 2 months)
De La Salle Lipa
Bachelor of Science from Business Administration Major in Financial Management
2015.09 - 2019.04 (3 years & 7 months)
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